GDPR Privacy Policy

Last updated: April 2025

At aum alchemy, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and safeguard your information in line with the General Data Protection Regulation (GDPR).

If you have any questions or concerns about how your data is handled, you can contact us anytime at hello@aumalchemy.co.uk.

Who we are
aum alchemy is a UK-based wellness brand offering mind-body-soul products. When you interact with our website or place an order, we act as the data controller responsible for your personal information.

What we collect
We only collect the personal data we need to process your orders, communicate with you, and improve your experience. This may include your name, email address, shipping and billing addresses, payment details (securely handled by our third-party providers), and IP address.

If you choose to sign up to our mailing list, we may also collect your preferences and interactions with our emails to help us offer more relevant content.

How your data is used
Your personal data is used to process orders, deliver products, provide customer support, send updates and marketing emails (if you’ve opted in), and meet any legal requirements. We never sell your data, and we only share it with trusted third-party services necessary to operate our store—such as payment processors, delivery partners, and email platforms.

Your rights under GDPR
You have the right to access, correct, delete, or limit the use of your personal data. You can also withdraw consent at any time, or object to how your data is being processed. If you’d like to exercise any of these rights, just email us at hello@aumalchemy.co.uk.

How we protect your data
We take data security seriously. Your personal information is stored securely, and we use encryption and other safeguards to protect it from unauthorized access, disclosure, or misuse.

Cookies
Our website uses cookies to provide a smooth browsing experience and gather anonymized usage data. You can manage your cookie preferences through your browser settings.

Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

Contact us
For any questions or concerns related to this policy or your personal data, please contact us at:
hello@aumalchemy.co.uk